Terms & Conditions
What is your refunds policy concerning the Breast Milk Jewelry?
You can cancel your entire order of your breast milk with a full refund within 2 days after purchase. The reason is that after your purchase, I order the parts needed to make your jewelry and I ship you the “all in one” package if you are in Canada.
If you want to cancel your order after two days, before I receive your breast milk, a refund of 50% of your total bill will be made.
For an order cancellation after receiving your breast milk, a refund of 10% of your total bill will be possible.
No refund will be issued following the loss or breakage of your jewel unless otherwise stated.
For the other products :
- Unless you selected express shipping at the time of your purchase, orders should be received within 3 to 7 business days.
- Clients requesting a refund must contact us via email for approval. The merchandise must be returned along with a copy of the invoice and authorization number. Products returned without an authorization number will be rejected and returned to you at your cost.
- Exchanges are permitted, with the exception of special orders and customized items.
- The client is responsible for the shipping costs in the case of a return.
- All merchandise must be in its original packaging and resalable in order to be exchanged or refunded.
- Exchanges or refunds may be requested within 14 days of receiving the merchandise.
- Exchanges will be processed according to their stock availability. You will be notified by email or telephone in the case of a back-order.
If you have chosen the payments option, it is agreed that :
- The jewelry will be made and sent after receipt of the final payment, according to the deadlines provided for this purpose.