Terms & Conditions

What is your refunds policy concerning the Breast Milk Jewelry?

You can cancel your entire order of your breast milk with a full refund within 2 days after purchase. The reason is that after your purchase, I order the parts needed to make your jewelry and I ship you the “all in one” package if you are in Canada.

If you want to cancel your order after two days, before I receive your breast milk, a refund of 50% of your total bill will be made.

For an order cancellation after receiving your breast milk, a refund of 10% of your total bill will be possible.

No refund will be issued following the loss or breakage of your jewel unless otherwise stated.

For the other products :

  • Unless you selected express shipping at the time of your purchase, orders should be received within 3 to 7 business days.
  • Clients requesting a refund must contact us via email for approval. The merchandise must be returned along with a copy of the invoice and authorization number. Products returned without an authorization number will be rejected and returned to you at your cost.
  • Exchanges are permitted, with the exception of special orders and customized items.
  • The client is responsible for the shipping costs in the case of a return.
  • All merchandise must be in its original packaging and resalable in order to be exchanged or refunded.
  • Exchanges or refunds may be requested within 14 days of receiving the merchandise.
  • Exchanges will be processed according to their stock availability. You will be notified by email or telephone in the case of a back-order.

 

If you have chosen the payments option, it is agreed that :

  • The jewelry will be made and sent after receipt of the final payment, according to the deadlines provided for this purpose.
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